Privacy Policy

Effective Date: 17/09/2024

At Euphoria Hospitality Pty Ltd, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information, in accordance with South African laws, including the Protection of Personal Information Act (POPIA).

1. Information We Collect

We collect personal information that you provide directly to us, such as:

• Name, contact details (email address, phone number)
• Billing and shipping information
• Payment details when transactions occur
• Information related to your preferences or requests regarding our services

We may also automatically collect data when you interact with our website, such as IP address, browser type, and browsing behavior using cookies.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and manage your bookings, orders, and payments
• To communicate with you about your inquiries, services, and offers
• To enhance your experience on our website and tailor services to your preferences
• To comply with legal requirements and safeguard our legal rights

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted third-party service providers for:

• Payment processing
• Delivery and logistics services
• Marketing and analytics
• Legal and regulatory compliance

These third parties are bound by confidentiality agreements and may only use your data for the purposes specified.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, misuse, or loss. While we strive to protect your personal data, we cannot guarantee its absolute security due to the inherent risks of the internet.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Withdraw consent to the processing of your data at any time
• Request details on how we use your personal information

To exercise these rights, contact us at douglas@euphoriahospitality.co.za

6. Cookies

Our website uses cookies to enhance your experience and analyze traffic. You can manage or disable cookies through your browser settings, although this may affect the functionality of our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Please review this page periodically for the latest information on our privacy practices.

8. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

• Email: douglas@euphoriahospitality.co.za
• Phone: 084 986 9190
• Address: Bethel Gardens
                   Church Street
                   Durbanville
                   7550

By using our services, you agree to the terms of this Privacy Policy.